RetailBunny.Com Frauds | Retail Bunny Complaints

Thursday 16 October 2014

Complaint From Roop On Retail Bunny Fraud and Mail Conversation as Proof

Hi I have ordered a Black Berry Z10, on June 17 th 2014 with a payment of Rs13, 854.After a month I have not received the order and they suddenly change my order status as refund in the order status with the reason that black berry Z10 is no longer available in India, and they will get my refund within 8 days.But till now nothing happened . I confirmed I was Trapped and I lost my amount.

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I logged a complain in Consumer complain.in

To view your complaint click http://www.consumercomplaints.in/retailbunny-no-refund-issue-c934062?frommail=true

Thanx & Regards

Roop Chatterjee

From: "Roop Chatterjee"<roop_chatterjee@rediffmail.com>
Sent: Wed, 03 Sep 2014 13:30:46
To: "grevianceofficer@retailbunny.com"<grevianceofficer@retailbunny.com>
Subject: Re: Refund processed 1369

Hi all

I have ordered a Black Berry Z10 , on June 17 th 2014 with a payment of Rs13,854.

Still today I have not received the underline Refund .Kindly required your urgent action on this long pending underline issue so that I can get back my amount with in this week without fail as per your customer service confirmation.

Thanx & Regards
Roop Chatterjee

From: "Roop Chatterjee"<roop_chatterjee@rediffmail.com>
Sent: Tue, 02 Sep 2014 18:35:38
To: "cs@retailbunny.com"<cs@retailbunny.com>,"refunds@retailbunny.com"<refunds@retailbunny.com>,"richa.jaiswal@retailbunny.com"<richa.jaiswal@retailbunny.com>,"amit.kosta@retailbunny.com"<amit.kosta@retailbunny.com>,"md@retailbunny.com"<md@retailbunny.com>,"sushant.sharma@retailbunny.com"<sushant.sharma@retailbunny.com>
Subject: Re: Refund processed 1369

Hi all

I have ordered a Black Berry Z10 , on June 17 th 2014 with a payment of Rs13,854.

Still today I have not received the underline Refund .Kindly required your urgent action on this long pending underline issue so that I can get back my amount with in this week.

Thanx & Regards
Roop Chatterjee

From: cs@retailbunny.com
Sent: Sat, 05 Jul 2014 18:06:19
To: roop_chatterjee@rediffmail.com
Subject: Refund processed 1369

Dear Sir,

As per your Order request refund has been initiated via PayU payment gateway. Please find the payment details below.

Refund amount: 13854 INR
Transaction ID: 116462539
Refund ref no# 53b7d859ab459

Thank you & Regards
CS Team
www.retailbunny.com

Retail Bunny Mobile Phone Purchase Fraud Complaint From Hydrabad

I got this email from Munna Kumar June 2014

I placed order for micromax a 350 on 15-06-2014 for about Rs 20 000, the website mentioned that it will be delivered in 7 business days. my order number is 1348 when even on seventh day they had not updated the despatch status and did not share the way bill details I called them. the reply was it will be delivered in two days. nothing happened . next call, reply was it will be despatched tomorrow. I put the message for cancellation of order. no reply to that . status still says preparing for despatch. customer care do not take cancellation request they want e mail request. I mailed them to cancel my order again but still my order is shown as pending. After sending the mail and message both time I got confirmation mail back saying there customer care will contact me. I am yet to get a call. further to my numerous call I got always parrot like reply that the product will be despatched in two days. They don't even know that I have cancelled my order. Now I am planning to approach police and file FIR against them for cyber fraud. Request all the harried customers to Please do it at various places and nab them to stop other people getting cheated.